The hard power and soft power of hydraulic trucks

If a person's legs are long or short, his walking will be unstable. If a company is biased, its operation will not last long. If a pallet truck cannot take into account both hard power and soft power, sales will not increase significantly. These two are like day and night, one is indispensable and must satisfy both strengths at the same time to be the best handling vehicle that meets the needs of customers.

What are the aspects of the hard power of the truck?

1. Product quality: Today's trucks are basically made of high-quality steel. Among them, the rocker arm is upgraded and thickened to improve the strength and ensure that it will not deform under the load state; the solid silent rubber wheel is suitable for epoxy paint, etc. The ground is wear-resistant and durable, and has strong bearing capacity; like steel and forks are the key parts of bearing capacity, let alone cutting corners.

2. Service life: A truck will fail soon after use, which will bring a very poor purchasing experience to customers. Therefore, a truck with strong hard power must meet the condition of long service life.

What are the aspects of the soft power of the truck?

1. User experience: The rubber-coated handle is definitely a major focus to improve the user experience. In summer, the palm of your hand sweats a lot, and the rubber-coated handle can absorb sweat to avoid direct contact with the handle, which will cause the handle to rust and corrode prematurely. In winter Cold, the rubber-coated handle can isolate the cold air of the handle and will not freeze the hands of the workers.

2. After-sales service: Nowadays, with the prosperity of e-commerce logistics, many customers can enjoy the service of free shipping to their home. However, due to the particularity of the truck, customers are often required to install the handle by themselves. As a manufacturer, they should inform the customer of the handle in advance. installation method, etc., to give customers a satisfactory purchasing experience.

Summarize;

If the truck manufacturer blindly pursues product quality and ignores the actual needs of customers, although the products produced are durable, but they do not match the actual scene of customers, it is also useless and cannot achieve long-term development; All kinds of preferential benefits, but do not pay attention to the quality of products, obviously customers may only buy a temporary account, but will not buy a permanent account.

Therefore, as a professional pallet truck manufacturer, we must take into account comprehensively, not only to develop our own hard power at all times, but also to do a good job in soft power service projects, in order to develop in a better and longer-term direction.