How much should the salesman answer when the customer asks how much for an electric truck?

The customer asks how much an electric pallet truck is, and we must first determine the customer's needs before answering the customer's request.

About the relationship between the electric hydraulic truck salesman and the customer, we should not only talk about the 'customer is God' that is often said. Yes, the customer is 'God,' but God also needs to hear the truth.

In the past, we talked to customers about how good this battery truck is and how powerful that electric hydraulic truck is. But the shortcomings of the product are rarely mentioned. Pallet truck manufacturers abandon traditional communication methods when training employees. When introducing products to customers, the advantages and disadvantages must be mentioned. Which kind of truck, does the pallet truck work well? What are the advantages and disadvantages, we must explain clearly. Customers usually ask: how much is an electric pallet truck? But does 'God' really understand these products? Is it enough to just do a price comparison?

First of all, we must guide the customer to understand this product, make sure that the customer understands the function of the electric hydraulic truck is what he wants, and avoid the problem caused by the mismatch between the function and the demand Aftermarket trouble. A customer asked about the customization of battery trucks before. When he entered the store and looked at the price, he said: Is it so expensive? The salesman asked what specification do you want? The customer said again: that is too expensive. Then the customer turned around and walked away. Is there anything we can do when we encounter customers who are flirting with people like this? Do you want to fight a tooth for a tooth? 'Come on, look at this one is cheap, it's half cheaper than what you just looked at.' Look at this, it just doesn't have the function of standing and driving, there is no electric walking function, there is no full free lifting function, and everything else is easy to use. (laughing and crying) Is this trick fun? The pallet truck manufacturer reminds you that this may attract the eyes of customers. When encountering such a customer, take the initiative to understand the customer's main needs and approximate budget, and perhaps some customers' budget and expectations do not match. The first thing we need to do is to let customers face up to their main needs, discard some functions that are not particularly needed, and settle for second. In order to get the electric hydraulic truck he wants, his focus is not only 'how much is an electric truck